(21/02) Damn pissed off at work for e whole afternoon shift, made me no mood to eat... till now reach home den start my lunch cum dinner n supper... Very MAD!!!!!!
On 18th late evening, i served celine for nearly an hour, which her transaction breaks down into 3 due to $88 instant dip. 1st 2 transaction S do for me, i stand beside to pack all e items den pass e whole big bag to celine. den i tried to ask her to top up another $5++ to get free facial. In e end, she took a sparkling mask n a pack of shavers which totals up $60++
Since she's already helping me to close tat transaction, so i went into e office to take some samples for celine. during tat time when i was away from cashier, she finish with it n placed that bag of mask n shavers on e cashier top at pos2 cos celine was just beside it. den she start to do other cust's bills at pos1.. when i came out from office, i straight away pass those samples to celine, n b4 she went off, i still ask to make sure if all her items were with her, celine told me ya, everyting's w her den.
(20/02)2days later, celine called me to say that e mask n shaver were not with her at all, she wondered issit she left it here or wat, so i went to check up CCTV to make sure.. in e end i realized that she did forgotten to take that bag, left it at cashier top. instead fatty m went to pass to her cust.. SHIT!!! is she crazy or wat?? her cust only purchased a small accessory worth a few dollars only, do she need a bigger carrier for that? y she never even check e items inside? some more how heavy can a small accessory weigh? stupid right?
Today during briefing, S say that we need to pay for that 2 items worth $60++ by hook or by crook. she wanted fatty m n i to settle this matter among ourselves n give her a solution by tonight close door, either one has to pay, if not split among both of us.. If u were me, wat will u do? will u pay or not to pay?
After work, S come to me for solution.. i told her neither of us had discuss. i told S no way am i gg to pay for it cos i feel that im totally not at fault at all. Y should i pay a cent? my jobscoop is to serve cust, bring them to cashier for payment and tats all.. my jobscoop is not to follow up w cust all e way to cashier, help them cash in, UNLESS we do not have cashier den we do ourselves. and aso my jobscoop doesn't need me to pass things to cust even though already got cashier helping to close transaction.. so does it mean im still at fault n need to take up responsibilty to pay back e sum just becos celine is my cust, i been serving her for nearly an hour n breaks her transaction into 3 receipts? this is aso contributes as part of e causes that celine left out that bag? i dun tink so leh.. yet this sentence was told to me by my very dear S.. very obviously sounded wan to shift e entire blame to me right? haha..she even told me that, no matter wat, just settle among e both of u, dun involve me in.. wow..like that aso can meh? i tot as our superior, u should have help us in problem solving n aso to settle disputes among staffs? yet this superior is exactly doin e opposite.. she only do e right thing when HER superior is here for shop visit. she wanted HER superior to see e good side of her, e good side of this outlet.. for me, no comment.. -.- and if really wan to find e actual culprit, shouldn't S played a role too? cos lack of communication.. e time when i come out from office, she should have inform me tat e pack of products belong to my cust, den e rest i must handle it myself le ma.. but she never lor.. if wan to ask to compensate, S n fatty m should bear for it k, this is my own opinion..
I had been tolerating with her nonsense n attitude for mths till i find tat i really cannot work under her anymore... i tink is really time for me to source for better job opportunity.. no matter how hard i did try to improve, she will never appreciates on my effort, instead i get sarcastic remarks from her.. absolutely no motivation at all... seriously very tired with all these... i need a break... VOLCANO EXPLODES!!!!!!!
Monday, February 22, 2010
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